Privacy Policy

Skin Avenue Pty Ltd trading as Skin Avenue (us, we, our) are committed to protecting the information about that we collect, store and use when you provide it to us on our website www.skinavenue.com.au.

We manage your information in accordance with the requirements of the Australian Privacy Principles (APPs) and the Privacy Act 1988 (Cth).

What personal information do we collect?

To provide our services to you, we may collect Personal Information, such as your contact details, including your name, email address and contact phone number, your business or company name; your payment and billing information, which we use to bill you for the Services and to process your payments, including credit card details. In order to perform certain treatments, we may require medical information including but not limited to allergies and current medications and medical history.

In addition to the above information, we may take before and after photographs of you, write file notes about your skin, your treatment and medical conditions.

How will we Skin Avenue use your personal information?

We collect your information in order to be able to best service you. We collect, hold and store your personal information for the below reasons:

  1. Provide services and treatments to you

  2. Contact you or respond to your enquiries

  3. Book, confirm or reschedule your appointments

  4. send you SMS/ email confirmations

  5. for our internal administrative, marketing and planning requirements;

  6. to promote our services and website to you

Who will Skin Avenue disclose my information to?

We may disclose your personal information to third parties or contractors who are integral to the provision of our services.

We will not disclose, sell, share or trade your Personal Information to any third parties unless we first receive your consent.

We may provide health Information to other medical service providers, such as your general practitioner or dermatologists. We will only supply this information with your consent, or in circumstances where it is required for the delivery of health services, such as referral to another health service provider, billing and liaising with government offices regarding Medicare entitlements and payments, where it is necessary to prevent or lessen a serious threat to a patient’s life, health or safety, or other reason as permitted by law.